EF Ultimate Break Tour Director Summit 2023
Panama: October 12–14
Schedule
Thursday, October 12
10:00-12:00 Session with TD Managers
- What challenges do you face in your regions?
- How can UB better support TDs and the region?
- Discuss regional breakout session goals
15:00-16:00 Arrival and check-in
17:00-18:30 Welcome and Opening remarks (Heather)
- Review the schedule of events (Heather)
- Business update (Heather)
19:00 Welcome Mixer (appetizers and drinks) @ Hotel Rui Poolside
Friday, October 13
9:00-9:30 Welcome and Ice-Breaker (Kathy and Michelle)
9:30-10:00 Market Development (Jeff)
10:00-11:00 Regional Breakout Sessions
- Belize (BZEB/XBZB/BZNB) - Efrain and Heather
- Colombia (CLSB/CLBB) - Mike
- Costa Rica (CABB/CANB/XCRB) - Raquel and Christina
- DR (DRPB/DRNB) - Hector and Michelle
- Ecuador (ECNB/ECGB) - Lenin and John
- Peru (PMAB/PMNB) - Pilar and Clare
11:00-11:30 Coffee break
11:30-12:30 Customer Service Session 1 (John and Mike)
12:30-13:00 The UB Customer expectations (Kathy and Michelle)
13:00-14:30 Lunch
14:30-15:15 Marketing (Michelle)
15:15-16:00 Customer Service Session 2 (John and Mike)
16:00-16:30 Coffee break
16:30-17:45 Modern Mental Health (Alaina)
17:45-18:00 Closing Remarks (Kathy and Michelle)
20:00-00:00 Farewell Dinner @ https://elfarodelcasco.com/
*TDs depart on Saturday, 14 October